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Privacy Policy
Privacy Policy
Effective Date: [01/06/2025] Last Updated: [01/06/2025]
Welcome to PingMe (“PingMe,” “we,” “our,” “us”). PingMe is a WhatsApp-based assistant that helps users set reminders, manage notes, receive summaries, and automate tasks directly within WhatsApp.
By using PingMe (the “Service”), you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use PingMe.
1. Information We Collect
We only collect the information necessary to provide and improve the Service:
Phone number – required to deliver reminders and notifications via WhatsApp.
Reminder and task data – the content you send to PingMe, such as reminders, notes, or tasks.
Subscription and payment data – processed securely through our payment provider (Stripe); we do not store your full card details.
Technical and usage data – such as timestamps, message delivery status, and feature usage for service improvement.
2. How We Use Your Information
We use your data solely to:
Deliver reminders, notifications, and tasks via WhatsApp.
Manage your subscription and payment status.
Provide customer support when requested.
Improve the performance and reliability of the Service.
We do not sell or share your personal data with marketers or advertisers.
3. WhatsApp Messaging & Consent
PingMe operates through WhatsApp. By using the Service, you consent to receiving WhatsApp messages, including:
Reminders, notes, and tasks you request.
Occasional updates about new features or improvements.
Important: PingMe is not affiliated with WhatsApp Inc..
Delivery of messages depends on WhatsApp’s infrastructure. We cannot guarantee reminder delivery if WhatsApp experiences downtime or restrictions.
4. Legal Basis for Processing
Under the UK GDPR and EU GDPR, we rely on the following legal bases:
Contract: To deliver the Service you signed up for.
Consent: When you request optional features or updates.
Legitimate interest: To improve the Service and prevent misuse.
Legal obligations: To comply with financial and regulatory requirements.
5. Data Sharing & Third Parties
We only share your data where strictly necessary to operate PingMe:
WhatsApp → to deliver reminders and notifications.
Stripe → to process secure subscription payments.
Infrastructure providers → for secure storage and message delivery.
We never sell your data to third parties.
6. Data Retention
We retain your data only for as long as necessary to provide the Service:
Reminder and task data are stored until you delete them or request deletion.
Subscription and payment records are retained as required by law.
If you cancel your subscription, we delete your account data within 30 days, unless legally required to retain it.
7. Data Security
We use industry-standard encryption and security measures to protect your data:
Encrypted storage for phone numbers and reminders.
Secure HTTPS/TLS encryption for all data transfers.
Restricted access controls for all databases and servers.
However, no online service is completely secure. By using PingMe, you acknowledge that we cannot guarantee absolute data security.
8. Your Privacy Rights
Under the UK GDPR and EU GDPR, you have the right to:
Access the data we hold about you.
Correct inaccurate or incomplete information.
Delete your personal data (“right to be forgotten”).
Restrict certain types of processing.
Export your data in a machine-readable format.
Withdraw consent for optional communications at any time.
To exercise your rights, contact us at hi@pingtheparents.com.
9. Children’s Privacy
PingMe is not directed at children under 16.
If we learn we have collected personal data from a child under 16 without parental consent, we will delete it immediately.
10. International Data Transfers
PingMe may process and store your data on servers outside the UK or EU.
When we transfer your data internationally, we use GDPR-compliant safeguards, such as:
Standard Contractual Clauses (SCCs), or
Equivalent lawful data protection mechanisms.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If changes are significant, we’ll notify you via WhatsApp or email.
The latest version will always be available on our website.
12. Contact Us
For questions about this Privacy Policy or your data rights, contact us at:
Ping Ping Ltd
Email: hi@pingtheparents.com:
Privacy Policy
Effective Date: [01/06/2025] Last Updated: [01/06/2025]
Welcome to PingMe (“PingMe,” “we,” “our,” “us”). PingMe is a WhatsApp-based assistant that helps users set reminders, manage notes, receive summaries, and automate tasks directly within WhatsApp.
By using PingMe (the “Service”), you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use PingMe.
1. Information We Collect
We only collect the information necessary to provide and improve the Service:
Phone number – required to deliver reminders and notifications via WhatsApp.
Reminder and task data – the content you send to PingMe, such as reminders, notes, or tasks.
Subscription and payment data – processed securely through our payment provider (Stripe); we do not store your full card details.
Technical and usage data – such as timestamps, message delivery status, and feature usage for service improvement.
2. How We Use Your Information
We use your data solely to:
Deliver reminders, notifications, and tasks via WhatsApp.
Manage your subscription and payment status.
Provide customer support when requested.
Improve the performance and reliability of the Service.
We do not sell or share your personal data with marketers or advertisers.
3. WhatsApp Messaging & Consent
PingMe operates through WhatsApp. By using the Service, you consent to receiving WhatsApp messages, including:
Reminders, notes, and tasks you request.
Occasional updates about new features or improvements.
Important: PingMe is not affiliated with WhatsApp Inc..
Delivery of messages depends on WhatsApp’s infrastructure. We cannot guarantee reminder delivery if WhatsApp experiences downtime or restrictions.
4. Legal Basis for Processing
Under the UK GDPR and EU GDPR, we rely on the following legal bases:
Contract: To deliver the Service you signed up for.
Consent: When you request optional features or updates.
Legitimate interest: To improve the Service and prevent misuse.
Legal obligations: To comply with financial and regulatory requirements.
5. Data Sharing & Third Parties
We only share your data where strictly necessary to operate PingMe:
WhatsApp → to deliver reminders and notifications.
Stripe → to process secure subscription payments.
Infrastructure providers → for secure storage and message delivery.
We never sell your data to third parties.
6. Data Retention
We retain your data only for as long as necessary to provide the Service:
Reminder and task data are stored until you delete them or request deletion.
Subscription and payment records are retained as required by law.
If you cancel your subscription, we delete your account data within 30 days, unless legally required to retain it.
7. Data Security
We use industry-standard encryption and security measures to protect your data:
Encrypted storage for phone numbers and reminders.
Secure HTTPS/TLS encryption for all data transfers.
Restricted access controls for all databases and servers.
However, no online service is completely secure. By using PingMe, you acknowledge that we cannot guarantee absolute data security.
8. Your Privacy Rights
Under the UK GDPR and EU GDPR, you have the right to:
Access the data we hold about you.
Correct inaccurate or incomplete information.
Delete your personal data (“right to be forgotten”).
Restrict certain types of processing.
Export your data in a machine-readable format.
Withdraw consent for optional communications at any time.
To exercise your rights, contact us at hi@pingtheparents.com.
9. Children’s Privacy
PingMe is not directed at children under 16.
If we learn we have collected personal data from a child under 16 without parental consent, we will delete it immediately.
10. International Data Transfers
PingMe may process and store your data on servers outside the UK or EU.
When we transfer your data internationally, we use GDPR-compliant safeguards, such as:
Standard Contractual Clauses (SCCs), or
Equivalent lawful data protection mechanisms.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If changes are significant, we’ll notify you via WhatsApp or email.
The latest version will always be available on our website.
12. Contact Us
For questions about this Privacy Policy or your data rights, contact us at:
Ping Ping Ltd
Email: hi@pingtheparents.com: