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Terms of Service
Terms of Service
Effective Date: [01/06/2025] Last Updated: [01/06/2025]
Welcome to PingMe (“PingMe,” “we,” “our,” “us”). PingMe is a WhatsApp-based assistant that helps users set reminders, manage notes, receive summaries, and automate tasks directly within WhatsApp.
By accessing or using PingMe (the “Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use PingMe.
1. Eligibility
You must:
Be at least 16 years old (or the minimum age of digital consent in your country).
Have a valid WhatsApp account and phone number.
Have the legal capacity to enter into binding agreements.
If you are under 18, you confirm that you have obtained consent from a parent or legal guardian.
2. Description of the Service
PingMe provides tools to:
Set reminders and tasks via WhatsApp.
Receive timely notifications before scheduled events.
Store notes and quick references securely.
Summarise content where applicable.
We may add, modify, or remove features at any time, without prior notice.
3. Your Responsibilities
By using PingMe, you agree to:
Provide accurate information (e.g., your phone number, reminders, events).
Keep your account secure — don’t share access tokens or allow unauthorized access.
Use the Service only for lawful purposes and comply with all applicable laws.
Not misuse PingMe to send spam, harassment, or illegal content.
4. Data Privacy & GDPR Compliance
Your privacy matters to us. PingMe complies with the EU General Data Protection Regulation (GDPR) and other relevant laws.
Data We Collect: phone number, reminders, WhatsApp messages you send to PingMe, and any content you provide to the Service.
How We Use It: to deliver reminders, notifications, and other services you request.
Storage: all data is stored securely in encrypted databases.
Sharing: we do not sell your data. We only share it with trusted infrastructure providers where strictly necessary to operate PingMe.
Your Rights: you may request data access, correction, or deletion at any time by emailing hi@pingtheparents.com.
For more details, see our [Privacy Policy].
5. Payment & Subscriptions
PingMe operates on a paid subscription basis only.
By subscribing, you agree to pay the applicable subscription fee via our secure payment provider.
By subscribing, you authorize us to automatically charge your payment method for each billing period until you cancel.
Cancellation: If you wish to cancel your subscription, simply email hi@pingtheparents.com.
Upon receiving your request, we will process your cancellation and stop any future charges.
No refunds are offered except where legally required.
We reserve the right to change pricing with reasonable prior notice.
6. Notifications & Messaging Consent
By using PingMe, you consent to receiving WhatsApp messages from us, including:
Reminders, notes, and notifications you’ve requested.
Occasional updates about new features or service changes.
You may opt out of non-essential communications at any time.
7. Acceptable Use Policy
You must not use PingMe to:
Send spam or unsolicited messages.
Violate WhatsApp’s Terms of Service.
Upload or transmit malicious software.
Collect data from other users without consent.
We reserve the right to suspend accounts violating these rules.
8. Beta & Iteration Disclaimer
PingMe is evolving rapidly. By using the Service, you acknowledge and agree that:
Features may change, break, or be removed without prior notice.
The Service may occasionally be unstable or unavailable during updates or testing.
We are not responsible for any issues arising from changes while we continue improving the product.
This clause protects us while we iterate quickly and build better features for you.
9. Service Availability & Disclaimers
PingMe is provided “as is” and “as available”.
We strive for high reliability but cannot guarantee uninterrupted service.
Delivery of reminders depends on third-party services (e.g., WhatsApp, messaging providers) and network availability.
We are not responsible for missed reminders caused by network outages, incorrect data, or third-party failures.
10. Limitation of Liability
To the maximum extent permitted by law:
PingMe is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
Our total liability will not exceed the amount you paid us in the last 12 months.
11. Intellectual Property
All rights to the PingMe brand, logo, software, and content are owned by Ping Ping Ltd.
You may not copy, modify, or distribute our software without prior written consent.
You retain rights to the content you provide (e.g., your reminders, notes).
12. Changes to These Terms
We may update these Terms from time to time.
We will notify you of significant changes via WhatsApp or email.
Continued use of PingMe after updates constitutes acceptance of the new Terms.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales.
Any disputes shall be resolved exclusively in the courts of London, UK.
14. Contact Us
For any inquiries, cancellations, or support:
Email: hi@pingtheparents.com
Terms of Service
Effective Date: [01/06/2025] Last Updated: [01/06/2025]
Welcome to PingMe (“PingMe,” “we,” “our,” “us”). PingMe is a WhatsApp-based assistant that helps users set reminders, manage notes, receive summaries, and automate tasks directly within WhatsApp.
By accessing or using PingMe (the “Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use PingMe.
1. Eligibility
You must:
Be at least 16 years old (or the minimum age of digital consent in your country).
Have a valid WhatsApp account and phone number.
Have the legal capacity to enter into binding agreements.
If you are under 18, you confirm that you have obtained consent from a parent or legal guardian.
2. Description of the Service
PingMe provides tools to:
Set reminders and tasks via WhatsApp.
Receive timely notifications before scheduled events.
Store notes and quick references securely.
Summarise content where applicable.
We may add, modify, or remove features at any time, without prior notice.
3. Your Responsibilities
By using PingMe, you agree to:
Provide accurate information (e.g., your phone number, reminders, events).
Keep your account secure — don’t share access tokens or allow unauthorized access.
Use the Service only for lawful purposes and comply with all applicable laws.
Not misuse PingMe to send spam, harassment, or illegal content.
4. Data Privacy & GDPR Compliance
Your privacy matters to us. PingMe complies with the EU General Data Protection Regulation (GDPR) and other relevant laws.
Data We Collect: phone number, reminders, WhatsApp messages you send to PingMe, and any content you provide to the Service.
How We Use It: to deliver reminders, notifications, and other services you request.
Storage: all data is stored securely in encrypted databases.
Sharing: we do not sell your data. We only share it with trusted infrastructure providers where strictly necessary to operate PingMe.
Your Rights: you may request data access, correction, or deletion at any time by emailing hi@pingtheparents.com.
For more details, see our [Privacy Policy].
5. Payment & Subscriptions
PingMe operates on a paid subscription basis only.
By subscribing, you agree to pay the applicable subscription fee via our secure payment provider.
By subscribing, you authorize us to automatically charge your payment method for each billing period until you cancel.
Cancellation: If you wish to cancel your subscription, simply email hi@pingtheparents.com.
Upon receiving your request, we will process your cancellation and stop any future charges.
No refunds are offered except where legally required.
We reserve the right to change pricing with reasonable prior notice.
6. Notifications & Messaging Consent
By using PingMe, you consent to receiving WhatsApp messages from us, including:
Reminders, notes, and notifications you’ve requested.
Occasional updates about new features or service changes.
You may opt out of non-essential communications at any time.
7. Acceptable Use Policy
You must not use PingMe to:
Send spam or unsolicited messages.
Violate WhatsApp’s Terms of Service.
Upload or transmit malicious software.
Collect data from other users without consent.
We reserve the right to suspend accounts violating these rules.
8. Beta & Iteration Disclaimer
PingMe is evolving rapidly. By using the Service, you acknowledge and agree that:
Features may change, break, or be removed without prior notice.
The Service may occasionally be unstable or unavailable during updates or testing.
We are not responsible for any issues arising from changes while we continue improving the product.
This clause protects us while we iterate quickly and build better features for you.
9. Service Availability & Disclaimers
PingMe is provided “as is” and “as available”.
We strive for high reliability but cannot guarantee uninterrupted service.
Delivery of reminders depends on third-party services (e.g., WhatsApp, messaging providers) and network availability.
We are not responsible for missed reminders caused by network outages, incorrect data, or third-party failures.
10. Limitation of Liability
To the maximum extent permitted by law:
PingMe is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
Our total liability will not exceed the amount you paid us in the last 12 months.
11. Intellectual Property
All rights to the PingMe brand, logo, software, and content are owned by Ping Ping Ltd.
You may not copy, modify, or distribute our software without prior written consent.
You retain rights to the content you provide (e.g., your reminders, notes).
12. Changes to These Terms
We may update these Terms from time to time.
We will notify you of significant changes via WhatsApp or email.
Continued use of PingMe after updates constitutes acceptance of the new Terms.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales.
Any disputes shall be resolved exclusively in the courts of London, UK.
14. Contact Us
For any inquiries, cancellations, or support:
Email: hi@pingtheparents.com